Viictor as a Consultant · VaaC

Finally, someone who speaks your language.

Expert customs & trade-compliance guidance — grounded in your own data, traceable to the rule, and honest about what it doesn't know. For the practitioner who needs an answer they can defend.

Built by practitioners who have filed, audited and been audited.

Request early access See a real example →

The first conversation

It gets to know you first.

Your first conversation with Viictor is a discovery. It asks what you make, where you ship, and what's on your desk right now. You answer in plain language — and each question is already shaped by the answer before it.

By the end, Viictor has mapped where compliance touches your business and laid the first stone of your ecosystem. You never explain your business twice: every conversation after that starts from what it already knows — and the longer you work together, the better it knows you.

Welcome — what does your company make, and where does it ship?

Automotive components. Mostly from Türkiye into the UK.

Then preferential origin under the UK–Türkiye trade agreement will matter to you. What's on your desk right now — anything I should look at first?

Illustrative. The second question already works from the first answer.

You know the feeling.

It's rarely the hard questions that cost you the evening. It's the ordinary ones, arriving at the wrong hour, with nobody left to check them against.

A supplier sends a declaration that doesn’t add up.

A new origin rule drops mid-shipment.

A classification that’s “probably fine” — and probably is the word that keeps you up.

A client wants an answer tonight, and the only other expert is you.

You have the expertise. What you don't have is time, or a second expert to sanity-check you at 9pm. Viictor is that second expert — and it has read everything, every time.

Watch it work a real origin question.

A Moroccan wiring harness, a free zone, a preferential claim. Viictor works it the way you would — it grounds itself first, resolves the classification, and returns the rule, the evidence and a stated confidence, with the caveat that a value calculation could still move it. Then it offers to hand the case to the Orchestrator so the lane is watched from now on. Illustrative, with sample data.

Not a chatbot. A colleague who does the reading.

Ask a generic AI a customs question and it predicts a plausible-sounding answer. Viictor reasons over a formal model of your goods and the rules that apply to them — so what comes back is grounded and traceable to the regulation, not a confident guess.

01

Grounded in your data.

Upload a product list on Free; connect and manage your master data — products, parties, trade-lanes — on Pro. Viictor reasons about your goods, not the internet's.

02

Traceable to the rule.

Every answer shows its reasoning and cites the regulation behind it. Defensible to your boss — and to an auditor.

03

Honest about uncertainty.

When it's a judgement call, Viictor says so, and tells you what would make it certain — like applying for a Binding Origin Information.

See how that compares with a general assistant, side by side

What comes back, every time.

“Traceable” is easy to claim and hard to show. So here is the whole of it: six things every answer carries, whether you asked about a tariff heading or a twenty-year-old origin rule.

  1. 01

    The determination

    The answer itself, in the terms you’d use in a file note — not a paragraph you have to interpret.

  2. 02

    The rule it rests on

    The regulation, protocol or convention behind it, cited and linked — public law you can open and read.

  3. 03

    The evidence in your data

    Which of your products, parties and trade-lanes it reasoned over to get there.

  4. 04

    A confidence, stated

    Not a tone of voice. A number, so you know whether to lean on it or check it.

  5. 05

    The caveat

    What could change the answer, and what would settle it — a BOI, a value calculation, a missing document.

  6. 06

    The next step

    And if it should be watched from now on, an offer to hand it to the Orchestrator.

Compliance coverage

A gap isn’t a finding. It’s a task.

Where you stand is only half the answer. Viictor reads your own procedures, names what’s missing — and turns every gap into work someone can actually do.

  1. 01

    It reads your procedures.

    Upload what you have — policies, rulings, work instructions. Viictor scores every checkpoint against them, quoting the evidence it found.

  2. 02

    It names every gap.

    No hand-waving: which requirement isn’t covered, what’s missing, and what would close it.

  3. 03

    Every gap becomes a task.

    Assigned, owned, and linked to the exact requirement it closes. Your compliance position becomes a worklist, not a report.

  4. 04

    And the loop closes itself.

    Fix it — upload the document, write the procedure — and Viictor re-assesses on its own. The number moves because the work happened.

Point it at an authorisation you hold or pursue — AEO, customs warehousing, CBAM — and the same loop shows exactly what stands between you and ready.

Projects

For the changes that take months, not minutes.

A new market. A supplier switch. A regulation arriving with your name on it. Some compliance topics aren't a question with an answer — they're a change with a course of action.

Tell Viictor what you're facing, and it builds the project with you: objective, strategy, stakeholders, course of action — drawn from your ecosystem and your coverage, not from generalities. Then you advance it together, step by step, until it's done.

And the project remembers. Every conversation you open inside it starts already briefed — same goal, same context, nothing re-explained.

In progress Tactical Short-term

UK preferential origin — qualifying our driveline units

Prove the preference claim holds, and build the evidence trail an audit would ask for.

  • Objective & strategy — agreed
  • Stakeholders — three named
  • Course of action — five steps, two done
  • Conversations — four, each starting briefed

Illustrative. A project keeps its goal, its plan and its conversations in one place — and in mind.

What it isn’t.

Three things people reasonably assume when they hear “AI for customs”, and what is true instead.

A generic chatbot guessing from the open web.

Reasoning over a formal model of your goods and the rules that apply to them.

A black box you have to take on trust.

The reasoning and the rule, shown every time — that’s the whole point.

Vague about where your data goes.

Your knowledge stays on your ecosystem node, and the AI runs on enterprise-grade managed cloud where your prompts are not used to train the model.

More on data handling for procurement and IT on the IT Leaders page and the FAQ.

Borrowed from two decades of practice

Who’s behind it.

Viictor is built by a Belgian customs & trade-compliance team at work since 2001 — the same people whose software runs live customs operations today. Certified ISO 9001 and Cyber Essentials. GDPR-aligned.

Verified trust

ISO 9001 Cyber Essentials
Trust Center →

The people and the work

Two decades of work for customs administrations, EU institutions and manufacturers.

Meet the team → See the track record →

A colleague, at the depth you need.

Start Free and judge it on a real question — the fundamentals are all there, in full. Pro opens the whole field and lets it work from your own products, parties and trade-lanes. Firms and trade departments run it as a Team, with each client's data walled off from the next.

Free

€0

Invite-only during early access

Core Customs Determination in full — classification, valuation, origin. Ask anything there, show it a file, judge it on the answer.

Trying it on a real question

Pro

Recommended

€89/mo

The whole field — all 8 categories, 21 domains — and a colleague who knows your products, your parties and your trade-lanes.

A practitioner using it daily

Max

from €219/mo

The same colleague, with the capacity to match your volume. Three sizes; pick the one that fits how you work.

High-volume advisory work

Team

Coming soon

per seat

Opens after early access

Shared projects and topics, per-client data walled off, one consistent standard of advice.

Firms & trade departments

Early access is by invitation — no self-serve checkout yet. See pricing →

Team plan

Run a customs practice? Bring your whole team.

Customs consultancies and corporate trade departments run Viictor as a Team — multiple consultants, shared topics and projects, one consistent standard of advice.

Your team, aligned.

Shared projects and topics mean every consultant gives the same well-grounded answer — not a dozen personal styles.

Per-client data, walled off.

Each client's data stays segregated from the next. Confidentiality isn't a setting — it's the foundation.

One practice, many clients.

A boutique advisory serving a dozen manufacturers, or a trade department supporting business units across the group — Team keeps everyone in sync and every client's data separate.

Talk to us about Team →

One of three roles. The one that answers.

The Consultant advises. When an answer should become something that runs — a lane watched, a check enforced — it hands the case to the Orchestrator, which configures it and then operates it. Advise, configure, operate: one colleague, three modes, handing back and forth.

The Consultant · VaaC

Advises — you’re here.

Read-only, on call, grounded in your data. It works the question and tells you how sure it is — it doesn’t touch anything.

The Orchestrator

Configures it, then runs it.

The Assistant turns the answer into a working setup; the Operator watches every transaction against it and acts when something breaks.

Explore the Orchestrator

Built on production experience

The Consultant is new. The people behind it already run live customs operations.

Two decades of customs systems, and the same team runs Inward Processing Relief for Lear Corporation UK — and excise and export declarations for Heintz van Landewyck — every working day. That’s what the Consultant reasons from.

See the Orchestrator work → Two decades in the portfolio →

Get an expert second opinion — on your data.

Bring the question you’d normally sit on overnight. That’s the one worth asking it.

Request early access Book a demo