Customs & global trade compliance
The compliance colleague you wish you could hire.
Viictor is an AI control tower built by professionals who do this work. It advises on your own data — and runs your compliance operations day to day. One colleague, two ways to put it to work.
Built by Vivansa — customs is all we've done since 2001. Our software runs live customs and excise operations across the EU and the UK.
Two jobs. One colleague.
Viictor does two distinct jobs, and you can hold either or both — in any order. Many teams want both at once, because the work itself is both — questions to answer, and goods to move.
Viictor as a Consultant
Advise on your data.
An expert customs colleague that reasons over your own products, parties and trade-lanes — cites the rule, and tells you what it isn’t sure of. For individual practitioners and trade departments.
Explore the ConsultantViictor as an Orchestrator
Run your operations.
A control tower that runs compliance day to day: an Assistant sets it up in plain conversation, an Operator watches live trade, catches issues and drives the fix — orchestrating the services you already use, not only ours.
Explore the OrchestratorClosed-loop intelligence
Advise, set up, run — and it learns from itself.
This is the part a general-purpose AI can’t copy. Viictor’s roles don’t sit side by side — they work one shared model of your operation and feed each other. What it knows shapes how it runs; what it sees running flows back and sharpens what it knows.
Knows what compliance requires.
Reasons over your data and the rules to work out what your trade actually needs — classification, origin, procedures, controls.
See the Consultant
Sets it up.
Turns that into a working control tower — in plain conversation, with your sign-off at each step. No six-month IT project.
See the Assistant
Runs it.
Watches live shipments, catches what breaks the rules, automates what it can and routes the rest to your team — every step audited.
See the OperatorAnd it compounds.
Every shipment the Operator runs feeds back into what the Consultant knows and how it’s set up — so the longer Viictor runs, the sharper it gets about your trade. That knowledge stays with your business, not in one person’s head.
Ask a general-purpose AI the same question next week and it starts from zero.
Viictor doesn’t — holding all three roles is what closes the loop.
The Consultant, advising
Watch it reason like a customs professional.
This isn’t autocomplete. Ask a Moroccan wiring-harness origin question and Viictor works the problem the way you would — the rule, the evidence, the confidence, and the caveat.
Viictor as a Consultant
Can you help certify the origin of my products produced in Morocco and exported to the EU?
Happy to help, John. So I get this right — what are the goods, where exactly are they produced, and are you claiming preferential origin?
Automotive wiring harnesses, assembled in a free zone in Tanger. Yes — preferential. We’re an Approved Exporter.
Let me ground this properly before I answer.
Grounded in curated customs knowledge & workflows
◆ WorkflowOrigin determination procedure ⬢ KnowledgeEU–Morocco agreement · PEM Convention ⬡ Classificationresolving…Your harnesses classify to HS 8544.30, and that changes which rule applies. Here is the determination.
Open the determination → Would you like me to hand this to the Orchestrator, so origin compliance on this lane is watched from now on rather than re-checked by hand?
Set it up → Drafting a monitoring plan for this lane…One colleague, multiple roles — a continuous intelligence loop.
The Operator, running
And catches it before it costs you.
The same trade lane, seen from operations. A shipment is held before clearance — Viictor shows exactly what’s blocking it, tells your team how to fix it, and files the moment it clears.
Origin compliance — Morocco → EU · Operations
Critical · HeldSeat covers, Tanger Med (MA) → Genk (BE). Held before clearance: the import declaration can’t be filed until the HS classification is confirmed, and the EUR-MED movement certificate is outstanding — putting the 0% preferential rate at risk.
- Purchase order confirmed
- Commercial invoice
- Packing list
- HS classification confirmed — blocks filing
- EUR-MED movement certificate — preferential rate at risk
Recommended — confirm the HS classification
Routed to Genk Trade Operations, due tomorrow. Viictor tracks it and files the declaration the moment it clears.
Every step audited: inbound data → readiness check → preferential-origin check → progression held.
The difference
Why Viictor is different.
A general-purpose model is impressive in a chat. What sets Viictor apart is what it’s built on, what it can prove, and how it fits your stack — three things a general assistant can’t give you.
Grounded in your operation — not the whole internet.
Viictor reasons over your own products, parties, trade-lanes and authorisations, held live in your own ecosystem — where a general assistant starts blank every chat. It’s what makes the answer, and the action, yours to defend.
Proves every answer.
Not “the AI suggested it.” Every answer cites the exact regulation and the exact fact behind it, checked against a validated rule set — a trail you, and an auditor, can follow.
Fits how you already work.
Connect it to the assistant you use — Claude, ChatGPT — like any other connector, and to the systems you already run: customs software, brokers, forwarders, filings. Open by design; never another silo.
Chosen by teams who do this for real.
Lear Corporation UK has run our control tower since 2022; Heintz van Landewyck has chosen Viictor to automate its excise compliance. Here’s what the people using it say.
“The journey we started with Vivansa in 2021 has transformed how we manage global trade compliance at Lear Corporation UK. … The control tower's impact has been nothing short of transformative. The system's ability to intelligently connect our disparate systems while maintaining local compliance requirements has given us … visibility and control over our customs operations.”
Senior Director, Trade, Customs & Indirect Taxes EMEA
Lear Corporation UK
“We needed more than just another software implementation — we needed a partner who could understand both the technical complexities of our IT landscape and the intricate demands of customs operations. … The result didn't add yet another silo to our already complex IT environment but intelligently connected our existing systems to deliver … business capabilities to our Trade Department.”
Project Portfolio Manager, Global Logistics Enterprise Applications
Lear Corporation UK
Selected work
The work Viictor is built on.
Inward Processing Relief
Vivansa integrated a ViCS Goods Accounting module into Lear Corporation UK's Control Tower — the platform now commercialised as Viictor — eliminating customs duty and VAT on goods processed for re-export or customer transfer, with full compliance.
Read the story Lear Corporation UKA smart Control Tower for Brexit
When Brexit reshaped UK customs, Lear Corporation UK partnered with Vivansa to build a smart Control Tower — the middleware that bridges their enterprise systems to customs filing, and the foundation Viictor is built on.
Read the story Lear Corporation UKPreliminary Analysis
Before the build, Vivansa ran the year-long analysis that turned Lear Corporation UK's customs compliance into a strategy — the gap analysis, business case, and architecture that framed the Control Tower.
Read the storyMeet your new colleague.
Two ways in — pick the one that fits. You can always add the other.
Advise on your data
Request early accessRun your operations
Book a demo